Real-Estate-Management

• Preparation of monthly and quarterly financial statements
• Posting of debit and credit transactions
• Managing the books, including compliance with German GAAP and the corporate legal structure of the owner
• Preparation and presentation of annual financial statements, including balance sheet, profit and loss statement, notes, and management report under German commercial law
• Supporting the client company in fulfilling internal organizational and management obligations, including compliance with the German Commercial Code (HGB), the GmbH Act, and applicable corporate contracts and statutes

• Ensuring the implementation of asset strategy in the operational management of the shopping center
• Managing daily operations
• Interaction with existing tenants and onboarding of future tenants:
  • Tenant development
  • Feedback discussions
  • Shop inspections, including advice on potential improvements
• Ensuring service provider quality (especially cleaning and security)
• Compliance with general house rules
• Coordination of the Tenant Association and marketing activities for the property
• Communication and mediation between owner interests and local stakeholders
• Lobbying activities to ensure a strong presence in the local community
• Project-based center management:
  • Specific lobbying actions (e.g., expansion of the sales area)
  • Quick Wins catalog
  • Parking management

• From continuous center development and expansion opportunities to creating a comprehensive mixed-use district around the center
• Improving and developing a unique customer journey
• Managing every phase of project development – from planning to groundbreaking and final handover
• Design and implementation of architectural concepts for exterior and interior through our in-house Concept Studio and long-term partner architects
• Consulting on investment decisions and profitability calculations for assessments
• Monitoring legal and administrative requirements such as building permit applications
• Depending on the client's needs, we act as both General Planner and Program Manager

Based on years of experience in implementing ESG measures in real estate assets, we have developed a tailored strategy for the Real Estate Management business to drive the decarbonization of managed assets. With a clear focus on short-, medium-, and long-term measures, building efficiency is continuously improved, including the use of renewable energies. As part of this strategy, continuous optimizations are made to ensure an efficient and sustainable reduction of the CO₂ footprint of assets, contributing to achieving our clients' sustainability goals.

• Continuous market analysis of competitors and tenant markets
• Annual strategic analysis of the tenant mix within assets
• Development of annual strategic and sustainable leasing concepts considering market trends, location factors, and customer needs
• Annual detailed planning of a Leasing Action Plan incorporating all economic KPIs
• Reliable implementation of the Leasing Action Plan
• Financial and contractual negotiations up to contract signing
• National and international networking with retailers
• Key account management for strategically important tenants
• Quarterly detailed reports on leasing status
• Profitability calculation of individual measures
• Development of restructuring concepts, including profitability analysis and rent forecasts
• Creation of customized potential analyses for various measures, including rent calculation
• Negotiation of service charge matters
• Process support in insolvency cases

• Marketing Action Plan to ensure budget and campaign planning for the tenant community, along with detailed market research analysis (customer data, catchment area, etc.)
• Consistent communication strategy based on the Marketing Action Plan
• Customer experience as a focus across all touchpoints along the customer journey (owned media, earned media, paid media, point of sale)
• Major events throughout the year focused on customer acquisition
• Regular activations throughout the year focusing on customer retention
• Interactive guidance and content management system
• Marketing during renovations or refurbishments:
  • Transformation campaign during renovation
  • New image campaign aligned with positioning
  • Re-opening event for business partners and customers
• Project-based marketing:
  • 360° virtual center tours
  • Leasing pitches
  • Center positioning

• Premium units in high-traffic centers
• Customized lease terms based on individual needs
• Exclusive sales platforms for established brands, start-ups, and DNVBs ensure easy market entry into our shopping center portfolio
• High-quality environment with direct customer connection

• Comprehensive planning and control of the center’s technical operations
• Annual budget planning, including maintenance and improvement work
• Ensuring the implementation of agreed measures within the set budget and timeline
• Continuous monitoring of the center’s operating costs
• Management of facilities and equipment throughout their lifecycle, including total cost analysis
• Coordination and supervision of all tenant works (improvements and new additions) from handover to unit return
• Commissioning and management of contractors
• Coordination and administration of all regulatory procedures, including health and safety controls, risk management measures, etc.

• Management of lease agreements while ensuring high administrative quality
• Annual indexation of lease contracts
• Anticipation of landlord and tenant contract deadlines (e.g., termination options, extension options)
• Value protection (implementation of indexation and optimized service charge regulations)
• Proactive consulting for optimizing the service charge structure and assessment rates (implementation of flat-rate amounts)
• Tenant communication
• Deposit management
• Tenant-related accounting
  • Booking of charges and recording of payments received
  • Debt collection and reconciliation with tenants to ensure effective rent collection
  • Preparation of turnover-based rent statements
  • Preparation of service charge statements

• Our expertise in district management: Shopping, living, working, hotels & leisure
• Embracing the district concept across all areas
• Minimized friction through short distances
• Management closely integrates retail and district areas
• Technical management is responsible across offices, hotels, and residences
• Marketing activations for the entire district

• Our one-stop-shop media agency for retail brings unforgettable and dynamic brand moments to life – with exceptional impact across the entire URW portfolio
• Our premium media assets for retail, including iconic formats, enable brands and media buyers to create innovative and measurable campaigns targeting an engaged and strong audience, both offline and online
• Our dedicated and passionate 50-person international team possesses deep expertise in media, brand experience, and data partnerships.
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