Real Estate Management

• Preparation of monthly and quarterly financial Statements
• Booking of debit and credit transactions
• Maintaining financial records, including compliance with German GAAP and the owner’s corporate structure
• Preparation and submission of annual financial statements, including balance sheet, profit and loss statement, notes, and, if applicable, management report in accordance with German commercial law
• Supporting the client company in fulfilling its internal organizational and management obligations, in compliance with the German Commercial Code (HGB), the German Limited Liability Companies Act (GmbH-Gesetz), and relevant corporate agreements and statutes

• Ensuring the implementation of the asset strategy in the shopping center's day-to-day operations
• Managing daily business operations
• Interaction with existing tenants and onboarding of future tenants:
  • Tenant development
  • Feedback discussions
  • Shop inspections, including advice on potential improvements
• Ensuring the quality of service providers (especially cleaning and security)
• Compliance with general house rules, including
• Coordination of the Tenant Association and marketing activities for the property
• Communication and mediation between the property owner's interests and local stakeholders
• Lobbying activities to ensure a strong presence in the local community
• Project-based center management:
  • Specific lobbying actions (e.g., expansion of the sales area)
  • Quick Wins catalog
  • Parking management

• From the continuous evolution of the center to exciting expansion opportunities and the development of a fully integrated mixed-use district around the center
• Enhancing and developing a unique customer journey
• Managing every phase of project development – from inception to groundbreaking and ultimately handover
• Designing and implementing the architectural vision for both exterior and interior spaces through our in-house Concept Studio and long-standing partner architects
• Providing investment advisory services and profitability calculations for strategic decision-making
• Overseeing legal and administrative requirements, such as building permit applications
• Depending on client preferences, we act as both General Planner and Program Manager

Based on years of experience in implementing ESG measures in owned properties, we have developed a tailored strategy for the Real Estate Management business to drive the decarbonization of managed assets effectively. With a clear focus on short-, medium-, and long-term initiatives, we continuously improve building efficiency, including the use of renewable energies. As part of this strategy, ongoing optimizations are implemented to ensure an efficient and sustainable reduction of the assets' carbon footprint, thereby contributing to the fulfillment of our clients' sustainability goals.

• Continuous market analysis of competitors and tenant markets
• Annual strategic analysis of the asset's tenant mix
• Development of annual strategic, sustainable leasing concepts considering market trends, location-specific factors, and customer needs
• Annual detailed planning of a Leasing Action Plan incorporating all financial KPIs
• Reliable implementation of the Leasing Action Plan
• Financial and contractual negotiations up to contract signing
• Maintaining national and international retailer networks
• Key account management for strategically important tenants
• Detailed quarterly reports on leasing status
• Profitability calculations for individual measures
• Development of restructuring concepts, including financial analyses and rent projections
• Creation of customized potential analyses for various measures, including rent calculations
• Negotiation of service charge issues
• Process support in insolvency cases

• Marketing Action Plan to ensure budget and campaign planning for the tenant community, along with a detailed market research analysis (customer data, catchment area, etc.)
• Consistent communication strategy based on the Marketing Action Plan
• Customer experience as a key focus across all touchpoints along the customer journey (Owned Media, Earned Media, Paid Media, POS)
• Major events throughout the year focusing on customer acquisition
• Regular activations throughout the year with a focus on customer retention
• Interactive guidance and content management system
• Marketing during renovation or refurbishment work:
  • Transformation campaign during renovation
  • New image campaign aligned with positioning
  • Re-opening event for business partners and customers
• Project-based marketing:
  • 360° virtual center tours
  • Leasing pitches
  • Center positioning

• Premium units in high-traffic centers
• Flexible lease terms tailored to individual needs
• Exclusive sales platforms for established brands, start-ups, and DNVBs ensure easy market entry into our shopping center portfolio
• High-quality environment with direct customer interaction

• Comprehensive planning and control of the center’s technical operations
• Annual budget planning, including maintenance and improvement works
• Ensuring the implementation of agreed measures within the defined budget and timeline
• Continuous monitoring of the center’s operating costs
• Management of facilities and equipment throughout their lifecycle, including total cost considerations
• Coordination and supervision of all tenant works (improvements and new openings) from handover to return of the unit
• Commissioning and management of contractors
• Coordination and management of all regulatory procedures, including health and safety inspections, risk management measures, etc.

• Management of lease agreements while maintaining high administrative quality
• Annual indexation of lease agreements
• Anticipation of landlord and tenant contractual action deadlines (e.g., termination and extension options)
• Value protection (implementation of indexation and optimized service charge regulations)
• Proactive consulting to optimize service charge structures and assessment rates (implementation of flat-rate charges)
• Tenant communication
• Deposit management
• Tenant-related accounting
  • Posting of receivables and recording of incoming payments
  • Collection management and account reconciliations with tenants to ensure reliable rent collection
  • Preparation of turnover-based rent settlements
  • Preparation of service charge statements

• Our expertise in district management: shopping, living, working, hotels & leisure
• Bringing the district concept to life across all areas
• Minimized friction losses through short communication channels
• Management seamlessly integrates retail and district operations
• Technical management is responsible across office, hotel, and residential spaces
• Marketing activations for the entire district

• Our one-stop-shop media agency for retail brings unforgettable and dynamic brand moments to life – with exceptional impact across the entire URW portfolio.
• Our top-tier media assets for retail, including iconic formats, allow brands and media buyers to deliver innovative and measurable campaigns to an engaged and high-value audience, both offline and online.
• Our dedicated and passionate 50-member international team brings extensive expertise in media, brand experience, and data partnerships.
• Visit Website